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Flooding – How to Help

Flooding – How to Help

Become a Flood Warden

Volunteer Flood Wardens can help a community prepare for flood events.

Typically, they are members of the local community and are supported by local resilience groups, County, District, Town or Parish Councils.

Local populations have a responsibility to look after themselves, their families and properties and to prepare before, during and after a flood. 

Flood Wardens help local communities understand any potential flood risk.

The role of a Flood Warden includes:

  • helping to prepare those within the local community at risk from flooding
  • monitoring water levels and reporting any unusual levels to the Environment Agency
  • alerting local residents of any flood warnings in place
  • providing on the ground updates to Councils and the Environment Agency during a flood
  • setting up road closure signs (where approved by their Local Authority)

Flood Wardens are the eyes and ears of the community.  They keep a look out for issues such as blocked drains and culverts, tree branches in rivers or anything else that may cause a flood risk and report them to the appropriate responsible authorities.

During a flood event, Flood Wardens are a key part of the local response, working with the authorities to protect people and property.

Advice for local Councils…build a Community Flood Plan

Information to include in a plan are:

  • flood warnings that your area are registered for 
  • local flood triggers, for example if the water reaches the bottom of a bridge 
  • recruitment and retention of Flood Wardens
  • a list of locations at risk of flooding 
  • their trigger level and actions to take 
  • any equipment that might be needed 
  • what timescale you might need the plan to cover 
  • emergency contact information 
  • location and contact details of vulnerable people 

Ensure you comply with GDPR regulations when gathering personal information from people. 

Make a list of important contacts, including:

  • building services 
  • utility suppliers  
  • volunteers and flood wardens 

Make a list of information about people who can help and how. For example, people who can help with:

  • installing flood protection measures 
  • moving people to safe locations 
  • emergency storage and supplies 
  • medical support